Terms of Service
Effective Date: November 12, 2025
Welcome to GANO Medical, PLLC (“GANO Medical,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) explain how you may access and use our website, online booking system, and communication services.
By using our website at https://ganomedical.com or scheduling a consultation, you agree to these Terms.
1. Our Services
GANO Medical provides consultations, wellness services, and memberships designed to support your health and well-being.
Services may be provided in person at our clinic or virtually through telehealth.
All scheduling, communication, and medical record management are handled through our secure, HIPAA-compliant electronic medical record (EMR) system.
2. Appointments and Payments
Appointments can be booked through our website or by phone.
Any payments or deposits required for services are processed securely through our EMR system or in person at our clinic.
By scheduling a service, you agree to our cancellation and refund policies as outlined during booking.
3. Communication and Messaging Consent
By providing your phone number or email, you consent to receive messages from GANO Medical related to appointments, confirmations, reminders, or membership updates.
Message frequency varies.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
We do not use text messaging for general marketing without your explicit additional consent.
4. Not Medical Advice
The information provided through our website, communications, or social media is for general educational purposes only and should not be taken as medical advice.
All diagnosis and treatment recommendations are made only by licensed professionals during official consultations.
If you are experiencing a medical emergency, call 911 or visit your nearest emergency room.
5. Privacy and Data Security
Your privacy is important to us.
Any personal information you provide is handled according to our Privacy Policy.
Medical information and health records are stored and managed exclusively through our HIPAA-compliant EMR platform.
We take reasonable steps to secure your information but cannot guarantee complete security of information transmitted electronically.
6. Intellectual Property
All content on our website, including text, graphics, and logos, is the property of GANO Medical, PLLC and may not be copied, reproduced, or distributed without permission.
7. Limitation of Liability
While we strive to provide quality services, GANO Medical is not responsible for any damages resulting from your use of our website, delays in communication, or issues caused by third-party platforms such as the EMR or payment processors.
8. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a new effective date.
Your continued use of our website or services after updates means you accept the revised Terms.
9. Contact Us
If you have questions about these Terms or our services, please contact us:
GANO Medical, PLLC
Email: [email protected]
Phone: (850) 888-4470